Last updated: 01-09-2022
On our website we offer you the possibility to read product reviews, but also to write them yourself. The product reviews help other people to make the right choice.
Anyone who has made a purchase online through our website and has created an account to do so, or has used an existing account, can write a product review. This way we guarantee that the reviews are real and only posted by customers who actually bought the product in our shop.
To be able to write a product review you need an account. This account can be created during the ordering process of your order. Then you can leave a review in two ways:
The review should only be about (the operation of) the product. Would you like to review our store in general, you can do so via Webwinkelkeur.
We like to read why you like or dislike a product. This helps other customers better than just a good or a bad.
Reviews that are placed at a wrong product, and therefore are not about that product, will be rejected and / or removed.
Double reviews will be removed.
Reviews with discriminating, racist, offensive or threatening language will not be published on our website.
Do not include personal and/or contact information in your review.
Your review is not directly visible on our website. We manually check each review to make sure it meets the above guidelines before publishing it online. Therefore it may take several working days before the review is visible online. The date mentioned with a review is the date it was written by the customer.
You cannot edit or delete your own review. If you wish to edit or delete a review, please contact us by email. We will make the adjustment for you (if it is within our guidelines) or remove the review.
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